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मुख्य पेज Training About Us Contact Us

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LET'S KEEP YOU UPDATED

We aim at creating a emergency response system all over India , So that citizens can benefit from them.

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Trainings Offered By Us

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ERSS

Emergency Response Support System One India, One Emergency Number, 112 is the vision of Govt. of India to designate a single emergency number for all kinds of emergencies.

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CHILD HELPLINE

The purpose of the Child Helpline service is to alert authorities on any incidences or crises that involve children. Children in distress can dial 1098/112 to contact the WCD Control Room for any help/assistance.

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WOMEN HELPLINE

The purpose of the Women Helpline service is to alert authorities on any incidences or crises that involve women. Women in distress can dial 181/112 to contact the WCD Control Room for any help/assistance.

Services and Roles

Case Record Management (CRM) Agent / Call Taker

Receives all Distress Signals.
Forwards genuine cases to Dispatcher

Computer Aided Dispatcher (CAD) Agent / Dispatcher

Receives events for action.
Assigns jobs to vehicles and monitor.

Command Centre Supervisor (CCS) / Duty Officer

Monitors and controls the PSAP.
Provides real-time health status of PSAP.

Call Responder / Call Taker

Handles all the incoming Signals.
Forwards genuine cases to District Child Protection Unit for further actions

Distrcit Child Protection Unit / DCPU

Receives events from call takers
After analyzing, assigns the case to field officers if needed.

Supervisor

Monitors and controls the system

Call Responder / Call Taker

Handles all the incoming Signals.
Forwards genuine cases to One Stop Centre for further actions

One Stop Centres

Receives events from call takers
After analyzing, assigns the case to field officers if needed.

Supervisor

Monitors and controls the system

Training

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Centre for development of Advanced computing,

Vellayambalam, Trivandrum, Kerala

india, 695033

Our Projects

Next Gen ERSS
ERSS
Child Helpline
Women Helpline

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Centre For Development Of Advanced Computing, Vellayambalam, Trivandrum, Kerala India, 695033

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